5
28 Botley Rd, Hedge End, Southampton SO30 2HE, UK
Hedge End, South East England SO30 2HE
01489 785936

Very helpful and friendly staff from start to finish, would definitely recommend them for any tv repairs,My TV is working like it never had a fault and fairly priced for the work that was done.

Very rude. They fitted a new screen to a plasma tv that had been dropped but never checked for any other faults. They took longer to fix the tv than they said. I waited in all day for them to drop the tv off when I asked what time the tv is likely to be delivered they said with a sarcastic reply when the delivery driver gets there. Not even a month later the tv develops a fault I ring the shop up to report the fault and there not interested they told me to report it to my insurance company who paid for it to be fixed. I spoke to the insurance company and they said they will get the repair guy to come and look at the screen. 3 days later I get this miserable guy ring me up saying he will send a guy out to look at the faulty tv do I want am or pm call out. Because I work nights I said am but can I be last on the am list because I work nights and I will still be in bed his comment was can't promise a time. Today the guy knocks on my door at 7am to pick up my tv. When I said to the guy what the hell time do you call this he just laughed. So if you want to use a company that dosent care about you as a customer or has no respect for you then use this company. I spoke to a number of other tv repair companies and they said they would never repair a plasma tv that had been dropped because it could of caused more problems than they first find. This company only agreed to fix the screen because the insurance company was paying and they could milk them for as much money as possible. Very rude unhelpful company who dosent care about you as a customer if the insurance company are paying for the repair. I will be ringing the insurance company and be making a complaint this morning.

Top notch shop les was so helpful will definitely be using his shop again 5 star service from a 5 star man

excelent service! double checked to make sure i was reciving the right wireless sub and arived within a day of ordering, also had a follow up email to make sure everything was wroking!

I used this company for a high end TV repair. I received excellent service throughout, and during the period when I was trying to get the TV shipped to Spain, I enjoyed help and endless patience as the company tried to find the most economic way to get it back to me in Spain. The TV was excellently packed for such a long journey and arrived in perfect condition.In the meantime, I was offered free storage of the TV without hassle. I can thoroughly recommend this company as FIRST CLASS in both technical work and their customer service. Special thanks to Fran for all her help and patience.

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Les Preston — Electronics Store in Hedge End

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Les Preston

Electronics Store at 28 Botley Rd, Hedge End, Southampton SO30 2HE, UK. Here you will find detailed information about Les Preston: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    9:00 AM – 5:30 PM
  • Tuesday
    9:00 AM – 5:30 PM
  • Wednesday
    9:00 AM – 5:30 PM
  • Thursday
    9:00 AM – 5:30 PM
  • Friday
    9:00 AM – 5:30 PM
  • Saturday
    9:00 AM – 12:00 PM
  • Sunday
    Closed

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
South East England
Address:
28 Botley Rd, Hedge End, Southampton SO30 2HE, UK.
City:
Hedge End
Phone:
Postcode:
SO30 2HE

About Les Preston

Les Preston is a UK Electronics Store based in Hedge End, South East England. Les Preston is located at 28 Botley Rd, Hedge End, Southampton SO30 2HE, UK.


Please contact with Les Preston using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Les Preston opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Les Preston

  • Keith Bovill
    Added 29.01.2019
    Very helpful and friendly staff from start to finish, would definitely recommend them for any tv repairs,My TV is working like it never had a fault and fairly priced for the work that was done.
  • Mike Nash
    Added 23.11.2018
    Very rude. They fitted a new screen to a plasma tv that had been dropped but never checked for any other faults. They took longer to fix the tv than they said. I waited in all day for them to drop the tv off when I asked what time the tv is likely to be delivered they said with a sarcastic reply when the delivery driver gets there. Not even a month later the tv develops a fault I ring the shop up to report the fault and there not interested they told me to report it to my insurance company who paid for it to be fixed. I spoke to the insurance company and they said they will get the repair guy to come and look at the screen. 3 days later I get this miserable guy ring me up saying he will send a guy out to look at the faulty tv do I want am or pm call out. Because I work nights I said am but can I be last on the am list because I work nights and I will still be in bed his comment was can't promise a time. Today the guy knocks on my door at 7am to pick up my tv. When I said to the guy what the hell time do you call this he just laughed. So if you want to use a company that dosent care about you as a customer or has no respect for you then use this company. I spoke to a number of other tv repair companies and they said they would never repair a plasma tv that had been dropped because it could of caused more problems than they first find. This company only agreed to fix the screen because the insurance company was paying and they could milk them for as much money as possible. Very rude unhelpful company who dosent care about you as a customer if the insurance company are paying for the repair. I will be ringing the insurance company and be making a complaint this morning.
  • Asa Collinson
    Added 14.11.2018
    Top notch shop les was so helpful will definitely be using his shop again 5 star service from a 5 star man
  • Lee Shons
    Added 13.05.2018
    excelent service! double checked to make sure i was reciving the right wireless sub and arived within a day of ordering, also had a follow up email to make sure everything was wroking!
  • Art Richards
    Added 13.03.2016
    I used this company for a high end TV repair. I received excellent service throughout, and during the period when I was trying to get the TV shipped to Spain, I enjoyed help and endless patience as the company tried to find the most economic way to get it back to me in Spain. The TV was excellently packed for such a long journey and arrived in perfect condition.In the meantime, I was offered free storage of the TV without hassle. I can thoroughly recommend this company as FIRST CLASS in both technical work and their customer service. Special thanks to Fran for all her help and patience.
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